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Sage Barista Express guide
Sage Barista Express:
No water through the group head
These are some of the Barista Express faults we see regularly. Start with the symptom closest to yours. We will never diagnose a machine from a webpage, but we can help you understand the sensible next step.
Example of a Barista Express not passing water through the group head.
No water through the group head
WHAT YOU MAY NOTICE
Little or no water comes through the group head when you try to make coffee. The machine may still make its normal pumping noise, and the hot-water outlet or steam wand may continue to work normally.
SAFE NEXT STEP
Check that the water tank is full and seated correctly, then run the manufacturer-approved cleaning cycle if one is due.
Avoid repeatedly trying to force water through the machine. If the hot-water outlet and steam wand are working but the group head still has little or no flow, the machine is likely to need further investigation.
HOW WE CAN HELP
When the problem is isolated to the group head, it can point towards a blockage or restriction in the coffee-water path, although there are other internal faults that can cause the same symptom.
We can test the water flow through the machine, identify where the restriction or fault is and carry out the correct repair.
Ready to get your Barista Express working again?
Tell us what is happening and we will help you choose the right repair route.